Property Management Solutions and Rent Our Roof
We are a local, privately and Veteran owned company that prides itself on the best possible service to our clients. We operate two companies in Property Management because the relationships of tenants and owners is completely different.
Our owners we have a fiduciary obligation and a contractual agency duty because we are handling their finances for the properties, some in which are several hundreds of thousands of dollars each month. This company is Property Management Solutions.
The tenants relationship is not bound by agency or a fiduciary obligation other than the code of ethics. This is why we developed Rent Our Roof as a tenants customer service company.
call us today 805-473-0300
Our clients want and expect the best and that is what we strive to achieve.
RENT OUR ROOF was designed and being built to be a full-service Tenant oriented company that is here to serve the tenants and create the best possible living environment possible so we have happy and long term tenants. Ask us about our rewards program.
We interact with our tenants frequently and encourage communication so that we can help provide the best possible living environment possible. We like to know when things are going good and bad, so that we can make the necessary corrections. Part of the onboarding process is to add all of our clients, owners and tenants into a CRM (Customer Relationship Management) software that we use for our follow up systems in real estate also. We schedule a call every 3 months.
Our parent company, Brindle Monkey, Inc. does the best we can for our owners and investors so that we create long term tenants, an investment that is appreciating at the highest level and providing the best possible service for all involved.
Kevin Jones is also a “Certified Property Manager” through the educational guidelines and approved courses by California Association of Realtors. Kevin Jones runs an S Corporation that is licensed through the Department of Real Estate in the State of California under Brindle Monkey Inc., license number 01892221, has dba’s registered with the County of San Luis Obispo for Rent Our Roof and Property Management Solutions. The dba’s are also approved and registered with the Department of Real Estate in the State of California. Kevin Jones is a Real Estate Broker license number 01128892, has been in Real Estate since 1992, a broker since 2001, Broker/Owner of Kevin Jones Real Estate and Loans, Realty Professionals and JONES Commercial since 2004.
Property Management Solutions – FAQ
Clients that are considering switching or having us manage their property for the first time usually have several questions about who we are, what we do and how we do it.
Who are we?
Brindle Monkey Inc., is the parent company founded by Kevin Jones, a California Real Estate Broker lic#01128892, originally licensed as a salesperson in 1992 and then a Broker in 2001, has owned his real estate company, Broker/Owner since April of 2004.
How long have we been doing this?
Kevin Jones started JONES Management in 1992, managing other clients properties and he and his wife’s California Real Estate portfolio since he returned from the military in 1991
What do we do?
We are a FULL service Property Management company. We do the full rental from making sure the unit is ready to rent, marketing, setting the appointments, showing the unit (Kevin does this himself, it is the first interview, most other managers have an assistant do this) doing the application and screening process, doing the contracts, disclosures, disclaimers and other forms like house rules, to the move in, collecting the deposits, rents and late fees. We make sure the property is maintained to keep its full value at all times. We ensure that your money is deposited in your bank, we hand deliver the checks and deposit in your account(s) if you have a bank in this area. Full accountability of the financials of your property and report to you as you see fit, most owners want a quarterly statement.
What types of Properties do you manage?
We manage single family homes, income properties such a small to larger apartment buildings, commercial buildings, commercial mixed use buildings, shopping centers and Commercial Associations similar to an HOA.
Property Management vs. Tenant Placement?
There is a difference between Managing a property and placing a tenant. Placing a tenant is a one time thing and Property Management is a daily thing. For More Information CLICK HERE
How much do you charge?
We work on a flat percentage without all the garbage fees. We are a full service management company, handling the rental, screening, contracting of new tenants, documenting the process in writing, photos and videos. We do the same on the move out of the tenant. Most other companies charge a Tenant Placement fee of a half to a full months rent to do this process. It is included in our flat percentage.
What is OnBoarding?
Onboarding is the process of taking on a new client and getting them all set up in the various systems for payment, collection, banking, customer relationship management system, etc. For more information: CLICK HERE
What is included in your screening?
We use one of the largest neutral third party companies to run all of our applications. There is a charge of $39.99 to the tenant, an additional $10 if we want income verification and we do not make any money from this service. We get the application on a CAR (California Association of Realtors) form, credit history from Trans union, criminal background, eviction report and income verification if needed.
How do you do your screening?
Kevin Jones does all the initial showings and treats it as if it is interview process. Many qualifying questions are asked, the unit is presented in a salesmanship like manner and the potential tenants are followed up on. We initially will provide a link to the portal for your specific property, review all the documentation and conduct a second interview either on the phone or in the office.
What do you use for lease contracts and disclosures?
We use CAR (California Association of Realtor) forms and general disclosures mainly that are CAR forms also. We do have in house forms such as our House Rules, Emergency Contact Information, 20+ page Resident Handbook, etc.
How protected am I with your lease and disclosures?
Our Lease package is typically over 80 pages of contract and disclosures, it is very thorough, complete and designed to protect you and your portfolio. Our custom Resident Handbook including our House Rules is over 25 pages. We include all the Local, State and Federal mandatory disclosures, some of which include: Mold, Environmental, Water Heater, Smoke Detector, Carbon Monoxide, Lead Based Paint, Just Cause forms just to name a few.
How educated are you in Property Management?
We have been doing this for a long time and hold a Property Management Certification through the recommended CAR (California Association of Realtors) courses that has to be renewed every two years.
What do I have to do once you take over?
We serve each client based upon their needs, the majority of our clients live out of town so we generally are in complete control of the property. The majority of our owners pay the utility bills, tax bill and insurance bills. We could pay these also from the rental income if you want.
How often do you visit the property or talk to the tenants?
We generally do a drive by once a week and like to go onsite once a month if the property permits, some properties there is not much to walk around. We make it a point to reach out to the tenants quarterly to check in. One of the questions we ask is are there any maintenance issues that we need to address for you today? Many times the tenants don’t call for a small leak or other small item that can cause a lot of damage over time.
How do you collect rents?
We have a form that the tenant receives with five primary ways to pay, they can Zelle (a phone app) where they electronically send the rent from their account to our General Trust Funds Account. They can hand walk cash or check to any Chase Bank location, deliver a personal or cashiers check in the drop box at the office. A tenant can deliver cash to the office and get a receipt, we typically do this by appointment only.
How does the distribution of money work?
Every month on the 6th and 20th we reconcile, distribute payments and make our bank runs. We hand walk a check into your bank, if local, and deposit it for you so that you get your money as soon as possible. If you have a smaller bank that is not local we will mail you a check each month.
How safe is my money in your accounts?
Our business and Property Management accounts are at Chase Bank and are what are considered “Client Funds Trust Accounts”. We are holder and responsible party for the funds in the accounts, but they are not our funds and are protected by State Law that if something legally happens these monies cannot be touched. Meaning that if we were sued these monies in our General Funds Trust Account or your individual Trust Savings account for your reserves are protected through the Trust Account with your name on them.
How are your accounts set up?
We have a General funds account that all the rental income comes into, then distributed out. The only money we hold are the reserves for repairs, etc. which is generally 5% of the rental income and that goes into a personal trust savings account in your name and Chase will mail you monthly statements of the money you have in your account.
What do you do with the security deposits?
We do not hold the security deposits, we forward them to you immediately. All money we hold by law has to be held in a non-interest bearing account, so we feel you should have that money working for you.
If there is a problem with the building how do you handle it?
We have policies and procedures in place on how things are specifically done. Some of this is in the Resident Handbook so the Tenant will understand expectations of repairs. If it is 107 degrees and the AC goes out, it may be a day or two to be in line with the repair professionals.
How do you keep control of the tenants with California Laws the way they are?
First off we start with good communication and relationships with our tenants. We have a very detailed House Rules that we utilize, we started off with using an Apartment Owners Association form and have over the years come up with our own that is more detailed and addresses more specific items that we have had to deal with over the years.
How and when are repairs dealt with?
We deal with each repair independently, as quickly as possible and each unit, each circumstance is different. We have a crew that do high quality work at a very reasonable price. We do not upcharge, own any part of these companies or make any money for this service.
How can the tenant ask for something to be fixed?
They can call, email, text or most preferred using our portal online.
How do you get your Management Fee?
We collect the gross rents and take our fee prior to paying the owner the balance each month.
Do you have insurance?
Yes. We have Errors and Omissions insurance for both the Real Estate companies and the Property Management companies.
Are you a Corporation?
Yes. We are an S Corporation and have been for over 20 years. Brindle Monkey, Inc. is the corporation legally and registered with the Department of Real Estate as a Corporate licensee, license # 01892221. Our dba’s are: Realty Professionals, JONES Commercial, Property Management Solutions and RENT OUR ROOF that we use publicly, but still have other active dbas including JONES Management the original company we started in 1992.
Why should I choose your management company over all the others?
Kevin Jones is previous military, is direct and to the point, works hard, gets the job done, is nice and a good landlord but also is very firm and good at getting people to understand the expectation and getting them to comply. You will always feel comfortable knowing that Kevin Jones has your back and will fight to protect you and will treat your property like it is his own.
For more information or a private interview in person or via Zoom:
Call: 805-473-0300 Office
Text: 818-612-1603
Email: listwithme@gmail.com
Meet us for Coffee … select your date, time and location by clicking here!
Questions we get often for Residential Leases:
Q: Do you cooperate with Section 8 housing?
A: Yes, we have great working relationships with 5Cities Homeless Coalition, Good
Samaritan Shelter and HASLO (Housing Authority San Luis Obispo)
Q: Do you accept pets?
A: Yes, it is on a case by case basis and we do cooperate with Service Dogs and ESA.
Q: Is there a minimum credit score?
A: We review the entire package with our owners and make a case by case decision.
Q: Do I have to make three times the rent in income to qualify
A: Every package is considered because everyone and their circumstances are
different. You may make less but have no debt, etc.
Q: Do you accept Zelle payments?
A: Yes, we encourage it.
Q: How often do you raise the rent?
A: Typically once per year, but not always. State law does not allow for raising of the
rents more than the controlled formula once per year.
Q: Do you do month to month rentals?
A: They become month to month after the initial term if you do not sign a new lease.
Q: How do you screen your new tenant applicants?
A: We use a neutral third party provider that we provide you with a link and follow the instructions.
Q: Where are your offices?
A: Pismo Beach, Grover Beach and Cambria.
Q: What areas do you cover?
A: From Santa Maria Orcutt area to San Miguel across to Cambria and back down the coastline
Questions we get often on Commercial Leases:
Q: How long are your contracts?
A: Commercial leases are different based upon the space, most of our rental
agreements are three to five years. We do some spaces for one year and
specialty spaces can be ten to twenty years.
Q: Are all of your spaces on NNN or Triple Net?
A: No, each space and building is a case-by-case basis, some are gross, modified
gross leases and some even include utilities and internet.
Q: Why do some buildings have other charges like CAM?
A: Some buildings have CAM or Common Area Maintenance charges to pay for
common area space like parking lots, outside seating areas, etc.
We look forward to working with you, serving you and making for a long lasting relationship in and out of the business.
For more information and a private / confidential interview call Kevin today 805-473-0300.
You can also schedule a coffee appointment with Kevin by clicking here
Kevin Jones, Broker lic#01128892
Rent Our Roof, Corp Lic#01892221
Kevin Jones, Broker lic#01128892
Brindle Monkey, Inc. lic#01892221
dba: Property Management Solutions and RENT OUR ROOF
805-473-0300 Office 818-612-1603 Mobile
Office Address: 775 West Grand Ave., Grover Beach, Ca 93433
Mailing Address: 791 Price Street, Pismo Beach, Ca 93449
People often ask how we came up with the name for the parent company.
Kevin Jones had a crazy French Bulldog, most of them are, and he would
call him his little Brindle Monkey. Hi name was Lucky and he was what
was known as a “Reverse Brindle” which is true brindle in all of the other
“Bull” breeds, but brindle in a Frenchie is almost black.
Lucky’s name was very fitting. He was imported from Russia and Kevin
got to first see him in person when he arrived at LAX, then he was off to
a quarantine for 30 days in Utah. We picked Lucky in just outside of
Salt Lake City and he was sick, his first stop was a vet.
About Lucky’s name and how it was fitting. He ended up having separation
anxiety and would scream bloody murder, so loud that we had a recording
studio that was half underground and his shrieking would pierce through
the sound-proof walls!
We would go to the gas station and he would scream when Kevin would leave
to go pump gas. He was a handful and very loving dog that lived to be 14. He
would go 4 wheeling and loved to ride with Kevin on his motorcycles and quads.
He was quite the character. Below is a younger picture that really shows off his
beautiful coat. A very stunning dog, he looks mean in the picture but his was a
lover.
If you look closely Lucky was on the back of the truck, that do seen thousands of miles
offroad and loved to either be on Kevin’s lap or on the back fender, he was good, when
the truck would slow down, he would run to the back and on top of the fender to see better!
